
Frequently Asked Questions

FAQs
How many sessions will I need to attend?
This will depend on what brought you into counselling, your motivation level and your goals. Your therapist will be better able to answer this after the first session. If your goal is to heal from trauma, it will likely require more sessions than a goal to improve your communication.
What happens in the first session?
We will discuss your background information, the reasons you came in for counselling and set some measurable goals together.
What is your cancellation policy?
We ask for 24 hours notice of any cancellations. If you reschedule or cancel with less than 24 hours notice, or if you miss an appointment, you will be billed 50% of the fee. For subsequent late cancellations or missed sessions, you will be billed 100% of the fee.
Does insurance cover counselling fees?
Many insurance companies cover services provided by Registered Psychotherapists. Check with your provider. Keep your receipt for tax purposes. Counselling fees are not covered by OHIP.